9am – 5pm Monday through Friday
{ Click here to schedule a phone call }
Consultations are by appointment only – if you’re in the St. Louis area, please call us to schedule an appointment, we'd love to meet with you!
We know that sometimes it is just easier to call and speak with someone, so please feel free to give us a ring if you have any questions or concerns about purchasing a design fee or a current order. Our studio can be loud and busy – if you get our voice mail, please leave a message and we will call you back within 1 business day.
Questions?
Check out Our Process in the top menu for more information on how to get started. We have also put together an extensive FAQ section on our website for the most commonly asked questions and a more in depth look at some of our products and how they can be customized. If you do not find the answer you need, send us an email at beyonddesign@gmail.com – you can expect a response within 1 business day.
If you purchased a Design Fee listing and have not heard from us…. please check your email Spam folder. Once you purchase a Design Fee listing, you will receive an email from us with instructions to start your order. If you have not received this email, please check your Spam Folder and add us to your address book: designs@serendipitybeyonddesign.com. In addition, please contact us via phone or email if you have not received this Get Started email so we can get in touch with you as soon as possible. We will not be responsible for delays if your email is blocking our attempts to reach you.
