Contact Us

QUESTIONS?
Check out Our Process in the top menu for more information on how to get started.
We have also put together an extensive FAQ section on our website for the most commonly asked questions and a more in depth look at some of our products and how they can be customized.  If you do not find the answer you need, send us an email at designs@serendipitybeyonddesign.com – you can expect a response within 1 business day. Thanks for visiting, and we look forward to hearing from you!

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If you purchased a Design Fee listing and have not heard from us within 24 hours (excluding weekends and holidays)…please check your email. Once you purchase a Design Fee listing, you will receive an email from us with a link and password to start your order. If you have not received this email, please check your Spam Folder and add us to your address book: designs@serendipitybeyonddesign.com. In addition, please contact us via phone or email if you have not received this get started email so we can get in touch with you as soon as possible. We will not be responsible for delays if your email is blocking our attempts to reach you.

 

 

 

 

 

 

 

Phone: (314) 514-5774 (Please do not call us with advertisements or solicitations.)
We know that sometimes it is just easier to call and speak with someone, so please feel free to give us a ring if you have any questions or concerns about purchasing a design fee or a current order. For a faster response, you may also contact us via email at designs@serendipitybeyonddesign.com.

Hours: 9am – 5pm (CST), Monday through Friday – BY APPOINTMENT ONLY
If you live in the St. Louis area and would like to set up a free consultation
you may do so by sending us an email or by calling the above number during the hours of 9am and 5pm.
Consultations are by appointment only and do not need to be scheduled during the above listed hours (we are flexible!).